Zone Service Manager - Isuzu Australia

15 Jan 2020


  • Market leading automotive manufacturer - Isuzu Trucks

  • Challenging dealer development role - VIC & TAS

  • Genuine career opportunity - excellent resources and support 


About the company


Isuzu Trucks have been the leaders in the Australian truck market for 31 consecutive years, and today approximately one in every four new trucks sold in Australia carries the Isuzu brand.


About the role


This job is being advertised due to an internal promotion.


Reporting to the National Service Business Manager, the Zone Service Business Manager is the primary link between Isuzu Australia Head Office and the Dealer Network for all Service Department business-related functions.


This role also involves implementing Isuzu Australia Head Office initiatives and programs aimed at Business Development and Procedural adherence. 


Office location


You will work from Isuzu Australia’s recently-completed, purpose-built 21,000 m2, facility in Truganina. This state-of-the-art building brings all of the company’s activities under one site, enabling more immediate collaboration and communication between the various operations.


Work related travel


With 21 dealers and authorised parts and service outlets to support, this position requires significant business travel throughout Victoria and Tasmania, plus Broken Hill and Mt Gambier.


Who should apply for this job?


To succeed in this role you will require a combination of technical knowledge, business acumen and relationship building skills. You will also need to be self-managed, very organised, and have a high-level understanding of a retail automotive service business.


You may currently hold a dealer development role in an automotive manufacturer, with a background in retail automotive service management. Ideally you will have a technical background with trucks 

or heavy commercial vehicles however, applicants with passenger car experience will also be considered.


Why should you apply for this job?


This is a rare opportunity to join the state service team of the market- leading truck brand in Australia.


You will use your technical and business skills to not only help your dealers solve their day to day

problems, but also assist them to enhance the productivity, efficiency and profitability of their operations.


This job gives you the best of both worlds - an opportunity to be part of a large dynamic team with a market leading brand; plus the chance to operate autonomously and own the outcomes!


Why work for Isuzu Australia?


Isuzu Australia is proud of their market leader status but not complacent – continuous improvement is part of their DNA. They are dedicated to providing the highest levels of customer care via their dealer network. 


What's in it for you?


Brand - Isuzu the market leader.

Autonomy - you will be encouraged to take ownership of delivering the agreed outcomes for your dealers and the company.

Challenge - quickly build quality business relationships with a diverse range of internal and external stakeholders.

Satisfaction - become a valued resource and trusted advisor to your dealers and help them solve customer and technical issues, improve processes and increase their profitability.

Remuneration - an attractive remuneration package is offered including above average superannuation, fully maintained vehicle.

Great Support - work with a dynamic team at the Victorian zone level, whilst having easy access to the national service team.


How to apply?


Please apply by clicking on the big big red "Apply for this job" button, complete the online form - select job reference number 20002 - and attach your CV. 


If you require clarification before applying, please call Laurie Williams on 0412 523 168 for a confidential chat.


Please note


We can only consider applicants with the necessary citizenship or residency status that allows them to legally live and work in Australia. The employer is not offering sponsorship and we cannot give immigration assistance or advice.


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