Service Manager - Afternoon Shift - Heavy Automotive - job in Derrimut VIC
Family owned business with market leading automotive brands - western suburbs
Excellent remuneration package - including fully maintained company vehicle
On-going product training and career development - future advancement prospects
About the employer
A long established and successful automotive group selling well known heavy truck brands.
About the role
Based at the group’s modern western suburbs dealership, the primary purpose of this position is to manage the operations of the Service Department for the PM Shift. (3:00pm-12:00am)
This will involve:
The day to day planning and control of the department
Increasing efficiencies
Achieving strategic financial and operational performance targets
Promoting high levels of customer satisfaction by meeting all customer commitments
Ensuring all work is carried out to the highest quality standards
Key areas of responsibility
Service Management
Leadership & Team Building
Customer Service
Planning & Organising
WH&S
Demonstrated skills required for the role
Effective leadership skills with previously demonstrated supervisor / management experience - essential.
Strong interpersonal, communication and organisational skills.
Ability to handle high pressure situations whilst liaising with a variety of key stakeholders.
Passionate about customer service and satisfaction with sound knowledge of the automotive industry including service operations.
Sound computer, commercial acumen and marketing skills.
Must hold a HR licence and relevant trade certificate.
Who should apply for this job?
Ideally, candidates will be proven automotive Service Managers from the heavy vehicle sector, however we will also consider applicants who are currently at Workshop Supervisor level and wish to advance their career.
Workplace culture
This employer is one of Australia’s most respected family-owned automotive groups. Their success comes from the core value that customers and staff are equally important.
What’s on offer?
Excellent remuneration package including fully maintained company vehicle
Permanent afternoon shift offers lifestyle options that will be attractive to the right person
Excellent support and mentoring from senior managers
On-going product training and career development
Future advancement prospects for the right person
Family owned business with market leading automotive brands
Modern business premises with parking and other staff amenities
How to apply
Please apply by clicking on the big big red "Apply for this job" button, complete the online form - select job reference number 22015 - and attach your CV.
If you require clarification before applying, please call Laurie Williams for a confidential chat on 0412 523 168.
