Due to the pending retirement of the incumbent, we wish to appoint a Sales Manager. In this role you will lead the sales team and be responsible for all business, operational and staffing aspects of the sales department, including new and used vehicles (trucks and cars), plus finance.

I recently read an article that suggested in 5-10 years, many dealerships will have 50% less staff.

I wrote the original version of this article back in 2016 and thought it would be interesting to re-visit the topic and see what’s changed.